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If you look at your latest Orange bill, they are going to be charging for numbers like that are used to call abroad from December 15th. However, there is a clause in the Orange contract which enables you to terminate the contract early. In such cases you would need to give us at least 14 days written notice prior to your Billing Date and within one month of us telling you about the changes.
Couger, thank you for this. I am locked in battle with Orange at the moment as two weeks ago I called and asked about the package with free broadband. I was told which one it was and I said yes I would like to go ahead with that. As we already had the Orange Broadand I asked how I would go about switching it over. I was told once I recieved the phone to call. We received the phone on the Thursday 1st November. So on the Friday I phoned up to change over the pac code and to sort out the transfer of the broadband.
I was passed from one department to another. With new phones and better deals coming out all the time, it doesn't take long for a smartphone to seem outdated. So, when you start getting serious phone envy, it's tempting to upgrade early, rather than put up with a phone that no longer feels value for money. Typically, this early exit fee will mean having to pay off the remainder of your contract in one lump sum, which is a lot to find in one go, particularly if you then want to splurge on a newer handset.
Thankfully, there are things you can do to solve your smartphone issues without having to fork out for a hefty bill. Most of the latest handsets are available to buy SIM-free and unlocked.
SIM-free smartphones often cost a bit more, but buying a new handset is a hassle-free way of upgrading your phone, and can be a lot cheaper than paying the early exit fee. Apple is famous for offering excellent customer service, you can book a session with a Samsung technician at selected Carphone Warehouse stores. Alternatively, if your phone is water-damaged, check out our guide on how to fix it yourself. They will check to see if there are any maintenance works or upgrades that could be causing you temporary problems.
It might work out cheaper to leave your account open, particularly if you have plans to return to the UK. If you just cancel your contract without paying, the network will probably pass your contact details on to a debt collection agency, which could also affect your credit rating. EE also offers an annual upgrade scheme customers on higher data plans. Simply change your goodybag or cancel it at any time. O2 Refresh is an upgrade programme that lets you pay for your usage and your handset on 2 separate contracts.
This basically means that you can upgrade your phone anytime you want.
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